Max Temp 33.96°C Min Temp 29.99°C
Please call our office and order your box. Let us know the service you want, box size, number of units, and preferred date of delivery for your box. Please advice your name, address and contact number at the same time.You can also order directly from the Order Form here.
Note: For NOT original box or a different size, please contact us for your confirmation.
We will send the Balikbayan Box, packing list and invoice for the deposit to your address. Prepare your box to send.
Once you are ready to send your box, please contact us and tell us your preferred date of pick up base on our schedule by District.
For direct pick up in the covered area, you can pay our staff when we pick up your box. For other areas, please connect directly with your agent. You can also transfer the money to our bank account directly.
Once your box arrives at our warehouse, we will start to prepare it immediately for export. If there are any damages outside of your box, we will repair it before we put it into the container ship.
Please check to see if there’s any damage once your box arrived. If there’s no problem, please sign the document from delivery staff to complete the transaction.
We do our best to carry your box, but there’s always the possibility of damage especially if the box is very heavy. To avoid the damage, please make sure to pack properly, especially the fragile items. Please do not change the original size of the box as this could result in damage. Changing the box size could incur additional charges.
Certain products are not allowed for export for both Vietnam and the Philippines. Please check the items below for your reference.
Note: The main purpose of our service is to help individuals share happiness with their families and friends who live in the Philippines. Please inform us if your purpose is for business. If you have any concerns or questions, please do not hesitate to contact our customer support.
The packing list is necessary for customs for the export declaration. Shipper, consignee information and the units, the value of the items packed must be checked properly and labeled on your box. If there is incomplete information on your list, your box cannot be exported. Please be aware that if there is false information found in the customs declaration, the shipper must take responsibility.
Please make your payment at the date of pick up. You can also transfer the money to our bank account (bank account details are provided if necessary) directly for your payment.
If your box arrives in the Philippines and the payment is not complete, we will hold your boxes and you will be charged per month for the storage fee. If the payment hasn’t been made even after 3 months have passed, we will consider that the shipper has abandoned the ownership of the box.
100 % Insurance of declared value of the items in the package.
Please be aware that the case below is not covered by insurance.
NOTE: Fragile items include T.V, Computer Monitors, Laptops, System Units and other electronic devices.